CallValet isn't a phone tree and it isn't a call center. Here's the full picture — how calls get answered, how jobs get booked, and what happens when things get complicated.
Two paths. Both work. Neither requires downtime or losing your number.
Set up conditional call forwarding on your current number. Calls that ring more than 3 times (or go to voicemail) redirect to your CallValet number instead. You keep your number. Zero porting, zero wait.
✓ Live in under 10 minutes
Transfer your existing business number to CallValet entirely. We handle the port request — typically 5–7 business days. During the transfer, we use call forwarding so no call gets missed.
✓ Your number, our infrastructure
The AI responds with information specific to your business — your prices, your service area, your hours. This is what you configure during onboarding.
Here's what actually happens on a real call. This is the plumbing scenario from our demo page — you can hear it at /demo.
Every confirmed appointment goes straight into Google Calendar. The caller gets a text. You get a push notification. Nothing falls through a crack.
Same thing that happens at 2pm. The AI doesn't sleep. But how it handles a call depends on what you've configured as emergency vs. routine.
The thing that makes AI receptionists feel robotic is lag. We built around that.
Short version: we store what we need, delete what we don't, and never use your business data to train anything.
Recordings and transcripts are kept for 30 days, then automatically deleted. Download anytime from your dashboard before they expire.
Infrastructure runs on Render with Neon Postgres — both maintain SOC 2 Type II compliance. Data encrypted at rest and in transit.
Caller names, numbers, and appointment details belong to your business. Export anytime. If you cancel, your data comes with you.
Compliant for US, EU, and Canadian customers. One-click data deletion requests, opt-out supported on all SMS notifications.
Your calls, transcripts, and customer data are never used to train AI models — ours or anyone else's. Full stop.
All OAuth tokens and sensitive credentials stored with AES-256-GCM encryption. Parameterized queries only — no SQL injection surface.
It's a fair question. Here's exactly what happens and what we've built to minimize it.
The ones we actually get asked.
Pick your industry, move 5 sliders. Get your annual loss, comparison bar, and payback period — in seconds.
Open free calculator →Field service businesses miss 8–15 calls per week. At an average job value of $350, that's $145K–$270K/year walking away. CallValet answers every call — 24/7 — for $89/mo flat. Not per call. Not per minute. Just answers.
Four real call scenarios at /demo. 14-day free trial with zero credit card friction.